Connect Shopify

Add useful store context while keeping capabilities and customer data constrained.

Connect a store

Open Connections, create a Shopify connection, enter the store domain, and approve the requested permissions in Shopify. Then open the agent's Connections screen and enable that store for the agent.

Products and Orders are controlled separately. Enable only the context the agent should use. Sendvisor does not fetch a disabled capability.

Product questions

  • Products requires Shopify's read_products permission.
  • Sendvisor searches using the customer's terms and can provide names, prices, stock, variants, specifications, SKUs, and product links when Shopify supplies them.
  • Without a reliable match, the agent should ask a useful clarifying question rather than inventing details.

Order questions

  • Orders requires Shopify's read_orders permission and covers the most recent 60 days.
  • Sendvisor looks up the original sender and uses order numbers or other terms from the message to improve the match.
  • Order data is available to the drafting workflow only when the sender passes DMARC authentication. Failed or uncertain authentication withholds the data and can require human review.
  • A matching order can provide payment, fulfilment, shipment, and tracking context. The agent must not promise account changes unless its instructions permit them.