Terms of Service

Effective date: 1st March 2025

Introduction

Welcome to Sendvisor. By using our email reply service and related features (collectively, the "Services"), you agree to comply with these Terms of Service. If you do not agree, do not use our Services.

Acceptable use

You are responsible for all email content you submit to Sendvisor. You agree not to use the Services to:

  • Generate or distribute illegal, harmful, defamatory, or misleading content.
  • Engage in spamming, phishing, or any fraudulent activities.
  • Violate any laws or regulations.
  • Use Sendvisor in any way that could result in legal or reputational issues for us.

Sendvisor reserves the right to suspend accounts that, in our sole discretion, violate these terms or pose a risk to our platform.

Account responsibilities

You must provide accurate information when creating an account. You are responsible for maintaining the security of your account and password. Any activities occurring under your account are your responsibility.

Email data

You retain ownership of all email content you submit to the Services. By using Sendvisor, you grant us the right to process that content as necessary to provide the Services, including passing it to AI providers to generate replies.

Termination

We reserve the right to suspend or terminate your access to the Services if you violate these Terms or engage in activities that threaten the integrity of our platform.

Refund policy

  • Subscriptions & payments: All payments for Sendvisor services are non-refundable unless otherwise stated.
  • Cancellations: You may cancel your subscription at any time, but no refunds or prorated amounts will be issued for unused portions of the subscription period.
  • Exceptional cases: In rare cases, we may offer a refund at our discretion for billing errors or service disruptions.

Limitation of liability

Sendvisor is provided "as is" without warranties. We are not responsible for any loss, damages, or liabilities arising from your use of the Services, including the content of AI-generated replies.

Service availability & downtime

We strive to maintain the availability of the Services, but interruptions may occur due to maintenance or other factors beyond our control. Sendvisor is not liable for any downtime or service disruptions.

Indemnification

You agree to indemnify and hold Sendvisor, its affiliates, and employees harmless from any claims, damages, liabilities, or expenses (including legal fees) arising from your use of the Services or violation of these Terms.

Third-party services

Sendvisor may integrate with third-party tools and services, including AI providers. We are not responsible for any third-party services or content, and you use them at your own risk.

Changes to these terms

We may update these Terms from time to time. Continued use of our Services after changes means you accept the updated Terms.

Contact us

If you have any questions about these Terms of Service, please contact us at [email protected].